@forelse($tickets as $ticket)
<tr class="{{ $ticket->status === 'closed' ? 'table-secondary' : '' }}">
    @if(auth()->user()->user_type === 'admin')
    <td>
        @if($ticket->status !== 'closed')
        <input type="checkbox" class="form-check-input ticket-checkbox" value="{{ $ticket->id }}">
        @endif
    </td>
    @endif
    <td>
        <strong>{{ $ticket->ticket_number }}</strong>
    </td>
    <td>
        <div class="ticket-subject">{{ $ticket->subject }}</div>
        <div class="ticket-description text-muted small mt-1">
            {{ Str::limit($ticket->description, 100) }}
        </div>
    </td>
    <td>
        <span class="badge bg-light text-dark">{{ $ticket->category }}</span>
    </td>
    <td>
        <span class="badge bg-{{ $ticket->priority === 'high' ? 'danger' : ($ticket->priority === 'normal' ? 'primary' : 'success') }}">
            {{ ucfirst($ticket->priority) }}
        </span>
    </td>
    <td>
        <span class="badge bg-{{ $ticket->status === 'open' ? 'warning' : ($ticket->status === 'in_progress' ? 'info' : ($ticket->status === 'resolved' ? 'success' : 'secondary')) }}">
            {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
        </span>
    </td>
    <td>
        @if($ticket->student && $ticket->student->user)
            {{ $ticket->student->name }}
        @else
            <span class="text-danger">N/A</span>
        @endif
    </td>
    @if(auth()->user()->user_type !== 'student')
    <td>
        @if($ticket->assignedTo)
            {{ $ticket->assignedTo->username }}
            <small class="text-mute"> {{ $ticket->assignedTo->email }}</small>
        @else
            <span class="text-muted">Unassigned</span>
        @endif
    </td>
    @endif
    <td>
        <small class="text-muted">{{ $ticket->created_at->format('M j, Y') }}</small>
    </td>
    <td class="text-center ticket-actions">
        <div class="btn-group btn-group-sm" role="group">
            <a href="{{ route('complaints.show', $ticket->id) }}" class="btn btn-outline-primary" title="View Ticket">
                <i class="fas fa-eye"></i>
            </a>
            
            @if(auth()->user()->user_type === 'admin')
                @if(!$ticket->assigned_to_user_id && $ticket->status !== 'closed')
                <button class="btn btn-outline-success assign-btn" 
                        data-ticket-id="{{ $ticket->id }}" 
                        data-ticket-number="{{ $ticket->ticket_number }}"
                        title="Assign Ticket">
                    <i class="fas fa-user-check"></i>
                </button>
                @endif
                
                @if($ticket->status !== 'closed')
                <button class="btn btn-outline-warning close-btn" 
                        data-ticket-id="{{ $ticket->id }}" 
                        data-ticket-number="{{ $ticket->ticket_number }}"
                        title="Close Ticket">
                    <i class="fas fa-times-circle"></i>
                </button>
                @endif
            @endif
        </div>
    </td>
</tr>
@empty
<tr>
    <td colspan="{{ auth()->user()->user_type === 'admin' ? 10 : 9 }}" class="text-center py-4">
        <div class="text-muted">
            <i class="fas fa-inbox fa-3x mb-3"></i>
            <p>No tickets found matching your criteria.</p>
        </div>
    </td>
</tr>
@endforelse

@if($tickets->hasPages())
<tr>
    <td colspan="{{ auth()->user()->user_type === 'admin' ? 10 : 9 }}">
        <div class="d-flex justify-content-center mt-4">
            {{ $tickets->links() }}
        </div>
    </td>
</tr>
@endif